DCL Public Private Solutions Group, LLC (DCL) Introduction
New business development, distribution of janitorial supplies, project management and customer expectations in the marketplace often fly high. If not professionally implemented they can lead to unstable customer retention and low profit margins with a high churn rate. More so, companies are addressing how they interact with its customers to preserve and improve customer retention and position themselves for new business/customers. Our firm structures an integrated approach to new business and customer relationship management to assist with these initiatives via processes, people, and research/data-focused efforts to get the most out of business development, project management and customer retention. Read More!